Privacy & Data Protection

Privacy Policy

At Bishop & Knight Insurance Brokers Limited, we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 15, 2025

Introduction

Bishop & Knight Insurance Brokers Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected by Bishop & Knight Insurance Brokers Limited through our website, mobile applications, and other digital platforms, as well as information collected offline through our insurance brokerage services.

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, date of birth, address, occupation, and financial information necessary for insurance underwriting and policy administration.

Usage Information

We automatically collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This helps us improve our services and user experience.

Insurance-Related Information

For insurance purposes, we may collect information about your assets, health status, driving record, claims history, and other risk-related factors as required for policy underwriting and claims processing.

How We Use Your Information

Service Provision

We use your personal information to provide insurance brokerage services, process applications, manage policies, handle claims, and communicate with you about your insurance needs.

Legal Compliance

We process your information to comply with legal obligations, including anti-money laundering requirements, regulatory reporting, and other legal requirements under Nigerian law.

Marketing and Communication

With your consent, we may use your information to send you marketing communications about our services, industry updates, and promotional offers. You can opt out at any time.

Risk Assessment

We use your information for underwriting purposes, risk assessment, fraud prevention, and to determine appropriate insurance coverage and pricing.

Information Sharing and Disclosure

Insurance Partners

We share your information with insurance companies, reinsurers, and other partners necessary to provide you with insurance coverage and process claims.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, and professional advisors.

Legal Requirements

We may disclose your information when required by law, court order, or regulatory authority, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

We use industry-standard encryption technologies to protect sensitive information during transmission and storage, including SSL/TLS encryption for online communications.

Access Controls

Access to your personal information is restricted to authorized personnel who need it to perform their job functions, and all staff are trained on data protection requirements.

Regular Monitoring

We regularly monitor our systems for security vulnerabilities and update our security measures to address emerging threats and maintain the highest level of protection.

Your Rights

Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. We will respond to such requests within a reasonable timeframe.

Data Portability

You may request a copy of your personal information in a structured, commonly used format, and have the right to transmit this data to another service provider.

Deletion

You may request deletion of your personal information, subject to legal and regulatory requirements that may require us to retain certain information for specified periods.

Marketing Opt-out

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Retention

Retention Periods

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Insurance Records

Insurance-related information is typically retained for the duration of the policy period plus additional years as required by Nigerian insurance regulations and for potential claims processing.

Secure Disposal

When personal information is no longer needed, we securely dispose of it using appropriate methods to prevent unauthorized access or reconstruction.

Legal Compliance

Bishop & Knight Insurance Brokers Limited operates in compliance with Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable privacy and data protection legislation.

We are committed to maintaining the highest standards of data protection and regularly review our practices to ensure ongoing compliance with evolving legal requirements.

Contact Us About Privacy

Office Address

Bishop & Knight Insurance Brokers Limited
123 Victoria Island
Lagos, Nigeria

If you have any questions about this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within 30 days.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.